Delivery Information

Our delivery costs are standard with our couriers starting from £5.95 delivered to the UK, £9.95 delivered outside of the UK.

Standard Delivery

Our standard delivery is approximately 2-5 days UK, 5-7 days outside of the UK.

Express Delivery

Our express delivery is approximately 1-2 days UK, 2-5 days outside of the UK.

Despatch

Orders placed before 1pm will be despatched the same day, after 1pm will be despatched the next working day

Tracking your order

On order completion you will be emailed a tracking link and number to track your parcel.

 

UK Deliveries include

England, Scotland, Wales.

 

Other countries we can Delivery to include:

Austria, Belgium, Bulgaria, Channel Island, Croatia, Czech Republic, Denmark, France, Finland, Germany, Greece, Hungary, Luxembourg, Italy, Poland, Portugal, Netherlands, Malta, Republic of Ireland, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey.          

If you require shipping to any other country please get in touch with our customer service team ballers@ballerschampagne.com

 

Returns

For all returns, please contact customer services on the following e-mail address: ballers@ballerschampagne.com

In the event that your product is faulty/damaged upon arrival, please contact our customer service team on the following e-mail ballers@ballerschampagne.com within 24 hours of receiving your items. Please ensure items are inspected upon arrival, and any damage is written on the delivery providers paperwork.

Please note we will require proof of damage.

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